Trip Cancellation Policy 

In the event of cancellation of travel services due to any reason including COVID-19 travel restrictions, Holy Land 360 must be notified in writing. Cancellation refunds are determined based on the date of notification in writing. Refunds are as follows:

• 45 days prior to arrival: 100% of the Tour/service cost
• 30 days prior to arrival: 80% of the Tour/service cost
• 15 days prior to arrival: 70% of the Tour/service cost
• 07 days prior to arrival: 50% of the Tour/service cost
• Less than 72 hours or No Show: No Refund

Some cancellation and refund policies are out of our control including:

• Refund for hotel payment will follow the hotel's cancellation policy
• Transportation cancellations will follow the transportation company policy 
• Flight tickets cancellations will follow the airline's company policy

In case Group/Individual cancels the trip after commencement, the refund will be limited to the amount that we would recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc. we do not bear any responsibility to refund.